Under the direction of the Adult and Community Engagement Department's Mobile Engagement Administrator assists customers proactively with their diverse library needs. Demonstrates a commitment to expanding quality services for adults in Baltimore County, strong leadership skills and good judgement. Works in vehicles which travel throughout Baltimore County in varied weather conditions and in an office and library environment

• Assists customers at their point of need to find answers to a broad range of questions, using appropriate resources and making relevant referrals    
• Uses technology to serve customers and to streamline workflow, provides technology-related instruction
• Guides customers in selecting appropriate materials for reading/viewing/listening
• Uses the library's website or catalog to search, locate and reserve and item in the library's catalog or from other library systems and performs basic materials advisory
• Merchandises and maintains the library's shared collection
• Assists in developing and providing public programming and community engagement, focused on needs of adults, both virtually and in a variety of venues throughout the community
• Coordinates book clubs for senior communities by providing readers' advisory, placing requests, and scheduling materials
• Assists customers with downloading library digital content to devices
• Build and maintain relationships with diverse community partners, government agencies and businesses that share a common mission
• Provides ongoing services, including Notary and Book Bundles, and additional services as assigned
• Prepare daily and/or weekly schedules
• Drive vehicles
• Performs certain vehicle-specific tasks, including but not limited to turning on the generator and operating steps, lights and awning

Learn more & apply >> https://bcpl.info/about-us/job-opportunities