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The Earl Teen Center is an inclusive, safe space aiming to enrich the lives of Baltimore City Teens. The space is equipped for hands-on learning and creation with sewing machines, laser printers, crickets, heat presses, a professional sound and video production studio and much more.

The Teen Center Manager reports to the Deputy Chief of SLRC. The manager supervises staff and collection management, and designs and implements Teen Center activities.  This position will require evening and weekend hours.

Summary of Duties: 

• Plan, design, write, schedule, and lead innovative programs and workshops in the space using music production, video production, graphic arts, photography, fashion design, game design, and Makerspace activities.
• Help implement and evaluate program partnerships with educational, non-profit, and city based organizations to develop collaborative programs for teens.
• Keep informed of emerging technologies, current trends, and improve processes to better meet the needs of the community.
• Work in collaboration with Central Library/SLRC administration and age-level subject specialists. Manage, direct and plan the work of the Earl Center for Teen Learning and Leadership Central Library/State Library Resource Center (SLRC) staff
• Compile & write monthly reports detailing activities of the Teen Center in Enoch Pratt Free Library (EPFL) and SLRC role; analyzes statistics and activity of unit and submits statistical reports to the Deputy Chief.
• Monitor trends and developments in special subject fields and in public library services and programs. Attends state and, on occasion, national conferences to keep current in the field.
• Encourage staff to develop public programs supporting demonstrated needs of local and statewide customers.
• Prioritize Teen Center staff involvement in community outreach and SLRC activities.
• Participate in design and development of system-wide projects, recommending best practices for library service including the area of services to teens.
• Represent EPFL and SLRC on committees coordinating statewide professional development activities.
• Coordinate statewide requests for training received by SLRC from the Maryland library community. Analyze statewide customer needs, developing programming in response to identified needs.
• Create and maintain a welcoming, inclusive, and exploration-focused environment for all teens entering the space.
• Provide reference and consultation services to library customers electronically and in-person. Reinforce importance of model reference behavior for colleagues.
• Market the scope of services provided by the Teen Center and the diversity of its resources to all library customers, in Baltimore and statewide.
• Identify and reach out to local nonprofits and schools for partnering opportunities; assists in planning large festivals and events, performs outreach to local schools and centers.
• Carries out all programming in a welcoming manner. Works with others in the department to facilitate all aspects of programming including setting up, assisting team members, cleaning after, and collecting evaluations and data.
• Oversees library reference activity, circulation, computer services, program customization and implementation, staff scheduling, volunteer assignments, and, where necessary facility management.

Minimum Qualifications:

• MLS or MLIS from an ALA accredited college of university.
• Experience working with and developing programs for Teens.
• Two years of demonstrated, increasingly responsible planning, programming, and supervisory experience in a public library or an educational setting. 
• Ability to travel in Maryland with personal transportation.

Required Knowledge, Skills and Abilities:

• Knowledge of Library practices.
• Ability to work under pressure and to set priorities.
• Ability to work with others in a cooperative manner within a team environment and with individuals who possess varying degrees of technological aptitude.
• Effective communication, interpersonal, organizational, analytical, and problem-solving skills.
• Excellent customer service skills with a commitment to customer service.
• Supervisory experience.
• Must have a good working knowledge of standard office technology including word-processing, presentation creation, email, and cloud-based information systems such as G-Suite or Office 365
• Knowledge of the department’s subject areas.
• Commitment to continuing professional development and participation in professional activities
• Ability to occasionally travel throughout Maryland to deliver library trainings and public service programs.
• Ability to work a regular schedule that includes evenings and weekends.

Position of Trust: Those under final consideration for appointment will be required to authorize the release of and successfully complete a criminal conviction check.

Financial Disclosure: This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law.

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