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Under the general supervision of Library Manager, provides a strong visual presence through proactive engagement and professional interactions with customers and staff. Utilizes a friendly but firm approach to prevent and manage infractions of policies and procedures. Responsible for monitoring library building and grounds on a regular basis and responding to emergent situations that involve customers and staff. Identifies and addresses safety concerns and communicates with branch management and staff in a timely manner.

• Maintains a consistent presence within an assigned location through ongoing patrols of library buildings and grounds and positive interactions with both customers and staff.
• Inspects public areas, public restrooms, machinery rooms, entrances/exits, parking areas, grounds, etc. during hours of operation and at closing.
• Manages customer and staff interactions using tactics appropriate for the situation, including de-escalation.
• Understands and enforces system policies and branch procedures related to safety and security.
• Uses security camera and alarm systems to assist with investigations into safety and security concerns.
• Responds to building problems and reports them to appropriate staff.
• Communicates necessary information to branch management, staff, Security Coordinator, and emergency services, such as local fire and police departments.
• Documents security situations through written reports and emails.
• Directs customer inquiries towards appropriate resources and staff within the library.
• Serves as a resource for safety and security best practices.
• Assists with branch-specific daily operations and tasks such as opening/closing procedures.
• Must be able to meet scheduling requirements by arriving to work on time and staying until the end of one's shift.
• Must be able to work evenings and weekends and be flexible with one's work schedule to meet daily operational requirements.
• Must have access to transportation, as needed, to fulfill the responsibilities of the position (including meetings, events and activities at other branch locations or offsite).
• Others duties as assigned.

Bargaining Unit Status: Ineligible

• High school diploma or equivalency.
• Must be able to use computers, various software and other technology to perform essential duties and assist customers.
• One (1) year of experience in security, law enforcement or military experience; Additional years of experience in public library setting addressing security concerns, may be considered, year for year, in lieu of specific experience in security, law enforcement or military experience.
• Must be able to lift up 25 lbs. and push/pull a wheeled cart weighing up to 100 lbs.
• Must be able to bend, kneel, crouch and stretch for extended periods of time.
• Must be able to stand or walk for extended periods of time.
• Must be able to read small print.

*Applicants for this position will remain in consideration for any Security Officer - PT position openings within the next six months and do not need to reapply.*

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